FAQ’S
Please refer to the below FAQs for the latest products information and updates.
We are first and foremost a family here at DASH built upon always wanting to provide vitamin and nutrient rich, high-quality, organic, and natural skin care products. We have always had an interest in the nutritional benefits widely available to us all from different sources, and that is why now we use this passion in our cosmetics.
Our mission is to create products that prioritize the well-being of our customers and the environment. We enjoy sourcing new and innovative ways to bring the highest quality products to our customers while always prioritizing what mother nature herself can offer us all.
Yes, our products are formulated with natural and organic ingredients where possible. We prioritize using botanical extracts, herbal infusions, and plant-based oils derived from organic sources. We avoid synthetic chemicals, parabens, sulfates, and artificial fragrances, offering clean and natural skincare options.
The delivery time for your order depends on your location. We strive to process and dispatch orders within 24 hours from your order being placed. Once your order is shipped, you will receive notifications from the delivery company, this is usually royal mail and we aim to have your goods delivered within 3-4 days from your order being placed.
While natural cosmetics offer more benefits, the choice of using natural or synthetic ingredients in cosmetics depends on various factors such as formulation, stability, and desired effects. Some synthetic ingredients can provide specific functionalities which give a longer shelf life and the cost involved in using synthetic ingredients is a lot cheaper.
However, at DASH, we prioritize using natural and organic ingredients to provide effective and more skin-friendly products. The cost is more when using natural and organic ingredients, like we do at DASH all though the end product our customer receives, we believe is far superior.
The timeframe to see results can vary depending on the individual, product usage, and specific skin concerns. Some people may notice improvements in their skin’s appearance and texture within a few weeks, while others may take longer. Consistency is key when using skincare products, and it’s important to allow time for the ingredients to work and for your skin to adapt to them. We will always post handy tips and tricks you can try at home through our social media so make sure you follow us.
To ensure the longevity and effectiveness of your products, it is recommended to store them in a cool, dry place away from direct sunlight and excessive heat. This helps preserve the potency of the ingredients and prevents any loss of the products, vitamins and minerals.
Performing a skin patch test is a good practice before using any new skincare product. Apply a small amount of the product to a discrete area of your skin, such as the inner forearm. Leave it on for 24 hours and observe for any signs of irritation, redness, or discomfort. If there is no adverse reaction, it is generally safe to use the product.
We dedicate our resources behind ensuring ethical supply chains. And all our product packaging/bottles are recyclable.
All our products are vegan-friendly, certain products may contain beeswax. Please check individual product pages.
DASH products are also free from artificial fragrances and contain no mineral oils in them.








